High Intensity Support

Support workers are trained in supporting participants with complex bowel regimes and management plans. This includes assisting with bowel programs, monitoring outcomes, identifying risks, and responding safely to complications under clinical direction.

Workers are trained to support prescribed enteral feeding plans (e.g. gastrostomy, jejunostomy), including safe preparation, tube management, monitoring of tolerance, and recognising complications. Training reflects individual needs and equipment requirements.

Support workers are trained in supporting participants with severe dysphagia, including safe mealtime practices, texture modification, positioning, monitoring for aspiration risk, and responding to swallowing-related incidents, always under clinical direction.

Workers are trained in supporting participants with various catheters (e.g. suprapubic, indwelling, intermittent), including changing procedures (where delegated), monitoring for infection/complications, and safe documentation.

Training covers supporting participants who require subcutaneous injections, including insulin and other prescribed medications, safe injection techniques as delegated, monitoring responses, and documentation in line with clinical guidance.

Workers are trained in supporting complex wound care activities, understanding wound care plans, recognising signs of skin breakdown or infection, assisting with dressing changes within delegated scope, and escalating concerns appropriately.