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    NDIS Assistive Technology Guide to Getting the Right Tools

    Jodie
    Director
    March 2, 2026
    5 min read

    Assistive technology (AT) is any tool that helps you do things you cannot do alone. The NDIS funds these tools to make your life safer and easier. You can get help with small items like grips or big items like power chairs.

    TL;DR: What, Why, and How

    Assistive technology includes tools that help with daily tasks. These items help you stay safe and gain more freedom. You might need simple tools for your kitchen or complex gear to help you move. We focus on your voice to make sure you get what you need most.

    To get these tools, you must show they are "reasonable and necessary." You will work with experts to test the items. Then, you find the right price bracket and ask for funding. We help you move from the hospital back home with the right gear in place.

    What is NDIS assistive technology?

    Assistive technology is any device or system that helps you do a task safely. It can be a simple tool or a complex machine built just for you.

    These tools help you live the life you want. Some people use them to move around their home. Others use them to speak or to eat. The NDIS breaks these tools into groups based on cost and risk. We help you understand these groups so you do not feel lost.

    Why do you need a local NDIS provider?

    A local provider knows your area and can visit you at home quickly. We understand the Goulburn Valley and the support you have nearby.

    We use a social work foundation to help you. This means we listen to your story first. We do not just look at a list of tools. We look at your whole life. We want to make sure your tools fit your daily routine and your goals.

    How do the three cost levels work?

    The NDIS puts tools into three price buckets to decide how to pay for them. Knowing these levels helps you plan your budget.

    Here is a simple look at the costs:

    • Low cost: These items cost less than £1,500. They are easy to buy in shops.

    • Mid cost: These items cost between £1,500 and £15,000. You need a letter from a pro but no formal quote.

    • High cost: These items cost more than $15,000. You must have a full report and a price quote.

    Who can help you choose the right tools?

    Qualified experts like therapists and nurses help you find the best fit. They test the tools with you to make sure they work.

    An Occupational Therapist (OT) helps with tools for daily living. A Speech Pathologist helps with tools for talking. These experts write reports for the NDIS. We work with these pros to make sure they hear your voice. Our team helps you find the right expert in Shepparton or across Victoria.

    Can you get tools when leaving the hospital?

    Yes, we help you get the gear you need to move from the hospital back to your house. This ensures you stay safe as soon as you get home.

    Moving home is a big step. You might need a hospital bed or a ramp right away. We coordinate with the hospital staff. We help you find short term rentals while you wait for your own gear. This keeps your care going without a break.

    How do you write a goal for assistive technology?

    A good goal explains what you want to do and why the tool helps. It should link directly to your independence or safety.

    We help you say it clearly. Instead of saying "I want a chair," we say "I want a power chair so I can go to the park alone." This shows the NDIS why the tool is "reasonable and necessary." We advocate for you to make sure your plan reflects what you truly need.

    What is a "reasonable and necessary" support?

    This is a rule the NDIS uses to decide if they will pay for a tool. The tool must be fair in price and truly help with your disability.

    The NDIS looks at five things. It must help with your goals. It must be good value for money. It must be proven to work. It must not be something your family should provide. It must be the best way to help you. We help you gather the proof to meet these rules.

    Where can you buy your assistive technology?

    You can buy low cost tools from many shops, but high cost tools need a special seller. You have the right to choose who you buy from.

    For simple things, you might go to a local hardware store. For a custom wheelchair, you will go to a specialist. We help you find registered NDIS providers that we trust. You can also look at the National Equipment Database to see what tools exist.

    How do you maintain and fix your tools?

    You should check your tools often and keep money in your plan for repairs. Tools that break can be dangerous or stop you from being active.

    The NDIS usually includes money for repairs if your tool is complex. We help you set up a schedule to check your gear. If something breaks, we can help you find a person to fix it fast. Keeping your tools in good shape is part of staying safe.

    FAQ

    Do I need a quote for every item?

    No. You only need a formal quote for items that cost more than $15,000. For mid cost items, you just need a cost estimate.

    Can I try the gear before I buy it?

    Yes. You should always ask for a trial. This helps you make sure the tool fits your body and your home.

    Does the NDIS pay for smart phones?

    Usually, the NDIS does not pay for standard phones. They might pay for a tablet if it is used only for a talking app.

    Who owns the equipment?

    You own the tools because they are bought with your plan money. If the item is a rental, then the shop owns it.

    More Information

    We care about your rights and your voice. Our social work foundation makes us different. We want to see you thrive at home.

    If you need help with nursing services or personal care, we are here. We also offer short term accommodation if you need a break.

    Check out these great sites for more help:

    Contact GV Complete Care today. We can help you start your journey with the right tools.

    #NDIS Assistive Technology#Disability Tools#Goulburn Valley Support

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